First Order 5% Discount Code: DRKOALA5 (Not applicable to monthly special products)
Free delivery for orders over HKD600

Delivery

The dispatch time

The order in stock will be dispatched the next day after receiving the payment.We handle orders from Monday to Sunday but not public holidays. If you have requests on the dispatch day, please do not hesitate to remark in the order note or contact our support messenger twak.to or whats-app us at 9855 1118.

The delivery options

Hong Kong

Delivery Method

Shipping Fee

Pick up at Dr. Koala retail stores

Free Delivery

SF Express - Pick up at EF Locker, S.F. Express Store, etc

Free Delivery for orders over HKD600

Macau

Delivery Method

Shipping Fee

SF Express

Free Delivery for orders over HKD600

Taiwan

Delivery Method

Shipping Fee

Express (DPEX Express)

Free Delivery for orders over HKD1000

Singapore/ Malaysia

Delivery Method

Shipping Fee

Express (DPEX Express)

Free Delivery for orders over HKD1200

Australia/ New Zealand

Delivery Method

Shipping Fee

Express (DPEX Express)

Free Delivery for orders over HKD2800

Other Region ( Southern Asia/ Europe/ America/ UK)

Delivery Method

Shipping Fee

Choose when completing the order

Calculated by weight and area automatically

Free shipping or large discounts for orders over HKD800.

 

Dispatch Notification

The system will notify you and provide you the tracking number through email. You may check the status few hours later after receiving the notification.

Dispatch Timeslot

Please do not hesitate to remark in the order note,contact our support messenger twak.to or whats-app us at 9855 1118 before the parcel is dispatched.

However, we do not have a time slot of receiving the parcels. You may contact our courier if there is a preferred delivery time so they can arrange it for you.